Fulfillment and Return Policies

All of our products are handmade to order. Please allow 7-10 business days for order processing before shipment. Tracking information will be provided within 10 days. 

Please keep in mind that all of our products are handmade, so there will be variations and discrepancies between what you receive and what is shown on the website. Fonts are regularly cycled, so you may receive an item with a different font than pictured.

Email profoundsass@gmail.com for custom or personalized jewelry - all products are eligible for customization. No returns or refunds on customized or personalized orders will be accepted.